Yoga props-ship them worldwide

Shipping/Returns

Pricing

  • All prices are quoted in Australian Dollars ($AUD) and all transactions are processed in Australian Dollars ($AUD).
  • Prices, products and offers include GST.
  • All prices are correct at the time of online publication. Prices are subject to change without notice.
  • All items are promoted in good faith to be available at the time of ordering.
  • Sale items are only available at the lower price during the sale period.
  • Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable.
  • We reserve the right to correct any printing errors.

Shipping

  • Yoga King Products can ship products worldwide. Email us with your location and the products for which you are interested in obtaining a shipping price.
  • We will contact you with the services available to your location together with the associated shipping charges relevant to your enquiry.

Delivery

  • Once you have made your order online, you will receive an email confirmation of your order. 
Generally, your order will be shipped within two working days. If there are any delays, you will be advised by email, or phone.
All orders within Australia are sent by Australia Post parcel service, or by courier.
Orders outside Australia are sent using courier.
  • Estimated shipping and delivery dates will be provided based on the service chosen by you. Please note that these times are estimates only, and may take longer than expected due to unforseen circumstances. When your order is placed the estimated time of arrival will be confirmed together with your order summary.
  • Yoga King reserves the right to change the method of shipping chosen by you, at no extra cost to you.
  • If you your chosen method of shipping is courier, and the shipment has been returned to us due to:

                               Failure to deliver due to incorrect address

                               If a card has been left and the courier company has not been contacted by you

                               If a redelivery is required due to inaccessable or large dogs.

If this is the case, the cost of redelivery will be charged back to you.

 

Returns

  • Yoga King Products is happy to exchange or refund on any items still in their original condition (less freight charges). Please return within 30 days of purchase to:

Yoga King Products

12a Chrome St

Salisbury  QLD  4107

  • Items will not be exchanged or refunded after 30 days.
  •  We are able to refund to your credit card or exchange it for another item as per your instructions
  • If your item is faulty or you have received the incorrect items, Yoga King Products will pay for all freight charges, within 30 days of purchase.

Delivery Costs

  • For more information on Australia Posts freight charges please visit their online PDf brochure.
  • Detailed freight costs (weight based) can be viewed by downloading the Australia Post Parcel Charges (QLD).
  • A packaging/handling and registration fee of $5.00 incl. GST applies to all orders.
  • For parcels over 1kg that are square or rectangular in shape, Australia Post and the courier will assess charges according to their actual weight or cubic weight equivalent, whichever is greater. The cubic weight is the parcel’s volume in cubic metres multiplied by 250.
  • Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping. You may cancel your order at any time prior to processing.
  • If choosing to have your items delivered by courier, we will contact you by email with the costs involved.
  • Whilst the Australia Post mail service is generally very reliable, it is not unusual for some items to become delayed within the postal system. Should you experience significant delays, we ask that you check thoroughly with your local post office for your parcel and wait a minimum of 10 business days before lodging a query with our office.

Delivery Delays

  • Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in dispatching your order we will contact you within 2 days to advise you of the reason for the delay.
  • You may cancel such an order at any time prior to processing.